The healthcare system is undergoing unprecedented change. Patients, providers and policy leaders are coming together to redesign care delivery, expand services, improve patient safety and drive engagement for both patients and providers. Since the COVID-19 pandemic, the healthcare system is undergoing a shift and transformation.

However, the heart of nursing remains committed, constant, and unwavering.  Our passion for caring, our drive for improving patient lives and most importantly, our engagement with the care delivery system remains strong. Despite adversity, nurses continue to engage with patients, team members, hospital leaders and the profession.  

There is no metric that can truly measure a nurse’s level of caring, compassion, and kindness. This inner drive is a deeper level of engagement that reaches the core of our DNA.

While hospitals often have specific metrics to measure patient and provider engagement, some things just can’t be measured, like the size of a nurse’s heart. There is no metric that can truly measure a nurse’s level of caring, compassion, and kindness. This inner drive is a deeper level of engagement that reaches the core of our DNA. I call this deeper level “heartfelt engagement” that is given freely and demonstrated daily on the frontlines in every hospital, hospice, long term care, home health and ambulatory clinic across the US.

While healthcare employers often think of nursing as a career, those of us who have been in the trenches define our profession as a “calling.” This was demonstrated during the COVID-19 pandemic and other national disasters where providers go above and beyond the call of duty to help one another. And in that process, we are connected and engaged in the restoration of health, wellness, and another day to celebrate for the greater good. Some days, this restoration takes time or may feel like an endless journey. However, nursing heartfelt engagement is the secret ingredient. It’s the DNA thread that keeps us connected and drives us to come back again tomorrow and the day after to make a difference in our patients’ lives, their families, and communities near and far. 

As such, nurses play a key role in this healthcare transformation process. Nurses are the fabric of healthcare delivery on the frontline and in the community. Dedicated nurses around the world are present 365 days per year, 24 by 7 to care for patients and their families in time of need. Day after day, committed nurses, with many years of experience, education, and training, come to the hospital to do a great job at work and at the bedside.  So, this May 2023, we come together again this year to celebrate Nurses Month. We celebrate nurses’ and their heartfelt engagement. We celebrate their dedication, passion, caring and commitment to the profession today to make a safer, better health system for tomorrow.

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