Mediated communication

Mediated communication is the exchange of ideas or information using some form of communication technology. This technology may be as advanced as the latest digital media platforms or as simple as pen and paper. Some modern examples include email, text messages, social media, and video conferencing. These technologies may be used for business, educational, or recreational purposes. Many people believe these advances are of great benefit to humanity, as they vastly expand the ease and reach of information sharing. Other people believe that overreliance on mediated technology will ultimately harm humans by depriving them of direct social interactions.

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Overview

In ancient times, mediated communication was rare. Most information was transferred by face-to-face means, mainly speech and gestures. With the invention of writing, information could be shared indirectly through mediation. In the coming centuries, the printing press, telegraph, radio, telephone, television, and computer greatly increased the communicative powers of technology. In the twenty-first century, a vast percentage of the world's communication takes place via mediation technologies.

Telegraphs first allowed communication over a great distance, and telephones allowed people to replicate face-to-face speech through machines. The arrival of portable phones greatly increased the range of this technology and allowed users to converse with one another even in the remotest locations. Radio technology allowed the distribution of audio messages to all corners of the globe, and television technology added moving images to the broadcasts.

Digital technology opened new doors to even faster, more efficient communication. Email, a technology that only became popular in the 1990s, has, in many cases, nearly eradicated the ancient tradition of letter writing. Instant messaging, direct messaging, and texting have made digital text even more accessible. Digital video conferencing allows mediated face-to-face communication through computer screens. Social media, including recreational sites as well as professional networking sites, reinvented modern communication yet again. The word, "tweet" entered the lexicon for messages posted on the social networking site formerly known as Twitter (now X).

The impact of mediated communication on the modern world is undeniable. Many people do much or most of their communication through technological devices. The physical, mental, emotional, and cultural effects of this shift on humanity is still unclear, however, and often debated. It is likely still too soon after these enormous transitions to judge accurately their full effects on the world. In the twenty-first century, the situation remained complex. Mediated communication increases connectivity but may decrease the depth of those interactions. Communication may be instant but may not be meaningful.

Some people defend mediated communication as a breakthrough in information sharing. Indeed, with just a few clicks, a person could send a nearly instantaneous message to one or millions of other people in practically any part of the world. Mediated communication also makes an almost limitless amount of information available to anyone with access to a media device. Some educators feel that mediated communication can be of great benefit to students, particularly distance learners and students with disabilities that may hinder their participation in physical classes.

Other people claim that mediated communication removes essential elements from the human experience. This sort of communication may reduce or eliminate physical and personal elements of traditional interaction, such as facial expressions, gestures, and tones of voice. It may also make communication less social. Even while sending messages to others, a technology user may be physically isolated and deprived of the potential benefits of directly interacting with other people.

Bibliography

Cleveland, Carleigh. "Computer-Mediated Communication: What It Is & How to Use It Successfully." Auburn University Harbert College of Business, 30 July 2020, harbert.auburn.edu/blogs/school-of-accountancy/computer-mediated-communication.html. Accessed 29 Jan. 2025.

"Computer-Mediated Communication." DO-IT / University of Washington, www.washington.edu/doit/computer-mediated-communication. Accessed 29 Jan. 2025.

Herring, Susan C., ed. Computer-Mediated Communication: Linguistic, Social, and Cross-Cultural Perspectives. John Benjamins, 1996.

Holland, Emily. “What is Mediated Communication? A Deep Dive.” ADR Times, 12 Feb. 2024, adrtimes.com/mediated-communication. Accessed 29 Jan. 2025.

Kelsey, Sigrid, and Kirk St. Amant. Computer-Mediated Communication: Issues and Approaches in Education. Information Science Reference/IGI Global, 2012.

Thurlow, Crispin, et al. Computer Mediated Communication: Social Interaction and the Internet. Sage Publications, 2004.

Wright, Kevin B. and Lynne M. Webb, eds. Computer-Mediated Communication in Personal Relationships. Peter Lang, 2011.