Data-driven decision management (DDDM)
Data-driven decision management (DDDM) is a management approach where decisions are guided primarily by hard, verifiable data rather than intuition or observation alone. This strategy has gained traction among organizations as it leverages the ability of computers to identify patterns within data more effectively than humans. The effectiveness of DDDM hinges on the appropriate use of relevant data, which includes understanding its origin, ensuring it is representative of the target population, and considering any variables that may influence outcomes. DDDM has applications across various sectors, including hiring, marketing, product development, and corporate acquisitions. In education, DDDM is utilized to enhance accountability and improve educational standards. Despite its popularity, DDDM faces criticism for potential pitfalls, such as the risk of conflating correlation with causation or misallocating resources. The rise of DDDM in the early twenty-first century saw a significant increase in its adoption, particularly among larger companies with access to advanced technology. However, the approach may demand substantial financial investment and a robust IT infrastructure, which could pose challenges for smaller organizations. As technology becomes more accessible, the use of DDDM continues to expand across diverse sectors.
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Data-driven decision management (DDDM)
Data-driven decision management (DDDM) describes a management style in which decisions are directed by hard, verifiable data. Many organizations have increasingly relied on DDDM methods due to the recognition that computers outperform humans in identifying patterns when given the same raw data. DDDM methodologies require that only relevant data be used for the calculations that will be driving decisions. In addition, any resulting data must be applied appropriately. This means identifying where the data originated, how it was determined, whether it sampled the segment of the population that is being targeted, and whether the data accounted for potential variables that may impact business models.
DDDM may be used in many different organizational and business capacities, including decisions regarding hiring, advertising, product development, and corporate acquisitions. In the educational sector, DDDM methodologies have been used in efforts to promote accountability and improve education standards on a broad scale. Although popular in many sectors, DDDM has also been subject to criticism. For example, some observers suggest that overreliance on DDDM can lead managers to confuse correlation with causation, focus resources inappropriately, or make other errors that could harm organizational performance.
![Abhi Nemani was the City of Los Angeles' first Chief Data Officer, leading a data-driven effort to guide policy. By Eric Garcetti (Abhi Nemani, Chief Data Officer) [CC BY 2.0 (http://creativecommons.org/licenses/by/2.0)], via Wikimedia Commons rsspencyclopedia-20160829-49-144179.jpg](https://imageserver.ebscohost.com/img/embimages/ers/sp/embedded/rsspencyclopedia-20160829-49-144179.jpg?ephost1=dGJyMNHX8kSepq84xNvgOLCmsE2epq5Srqa4SK6WxWXS)
Overview
The data used to drive DDDM can have a number of origins. In the business arena, these may include business intelligence software, customer surveys, internally researched materials, and third-party research. In education, the collected data often include attendance rates, standardized test scores, average academic performance scores, and the social demographics of a school. In the corporate sphere, DDDM strategies are most likely to have the greatest effect on the consumer, financial, and operational segments of a corporation. An example of a data-driven promoted program includes software that offers suggestions of products that online consumers may enjoy based upon their browsing and purchasing histories.
When using DDDM, corporate strategists recommend creating a business strategy and an accompanying set of objectives before seeking out data. This methodology enables managers to create a specific set of data requirements and sampling parameters. This allows the resulting gathered data to guide DDDM strategies, which is better than trying to use raw data with broad parameters (and limited resulting value) to drive momentum. In addition, establishing what type of data needs to be collected before moving forward can maximize the potential value of this data while reducing research expenses.
DDDM found growing acceptance in the corporate sphere in the early twenty-first century. For instance, between 2005 and 2010 there was a nearly threefold increase in the number of companies who self-identified as using some level of DDDM strategies. During this period DDDM was more likely to be adopted by larger businesses, especially those with greater access to cutting-edge information technology and workers with strong educational backgrounds, particularly in information technology (IT). DDDM methodologies may require greater financial investment than other management procedures, and companies missing an established IT infrastructure may not have the necessary resources to properly utilize DDDM techniques. Moreover, the ambiguities of certain industries may make gathering useful data difficult. In such cases, the costs needed to build the required infrastructure for assembling information might outweigh the potential benefits of such programs—particularly for smaller companies. Nonetheless, as technology costs have lessened over time, the use of DDDM has tended to continue to expand to all manner of organizations.
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