Compliance (medicine)

Also known as medical adherence or capacitance, medical compliance describes the extent to which a patient follows the medical advice of their medical professional. This is most commonly applied to taking medications for ongoing or chronic conditions, such as heart disease or diabetes, but can also be applied to the use of medical devices, such as continuous positive airway pressure (CPAP) machines and home-use medical devices. Factors that affect compliance include the patient’s relationship with their medical professional and the cost of healthcare and insurance, which often do not completely cover the costs of medical prescriptions or follow-up visits.

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Compliance is often mistaken with medication adherence, which is the act of filling new prescriptions or refilling prescriptions on time. Compliance is also thought to be similar to medical concordance, which is when a patient and medical professional make joint decisions regarding the patient’s treatment plan. However, both of these terms differ from medical compliance, the lack of which is an ongoing barrier to the effectiveness of healthcare treatments.

Background

Patients who do not follow health recommendations prescribed by their medical professionals have traditionally been referred to as "noncompliant." However, some medical organizations, including the World Health Organization (WHO), believe that the term associates those who fail to follow treatment instructions as uneducated or willfully ignorant. Instead, WHO and other organizations advocate the term "adherence" as they feel that this term better shows the more varied reasons why a patient may not follow medical instructions or treatment directions, either fully or in part, and avoids blaming the patient for issues that may be beyond their control.

Although the debate over compliance terminology is far from over, medical compliance is a serious issue that greatly affects patient health. Poor medication compliance was a factor in more than 125,000 patient deaths and up to 25 percent of all hospitalizations in the United States in 2018, according to WHO. Nonadherence also increases medical costs, both for patients and taxpayers.

There are many obstacles in trying to improve rates of medical compliance. These include the ways in which medication is prescribed, a lack of communication between patients and medical professionals, and a lack of understanding in how medication or treatment can tangibly benefit a patient, as well as financial barriers. Medical professionals have tried to rein in the rates of nonadherence by making medication instructions simpler, sending reminders, and scheduling regular checkups to make sure that medical compliance is adhered to.

Improving Medical Compliance Rates

Medical professionals have explored many ways to make patients more compliant with medication instructions and regulations, as noncompliance cannot simply be attributed to patients’ stubbornness or resistance to treatment. One method that has seen success, particularly among older patients and those who have multiple chronic conditions that are difficult to manage simultaneously, is to have scheduled appointments that focus exclusively on medication reconciliation.

Medication reconciliation is the process in which a medical professional compiles a list of all drugs a patient is taking, including drug name, dosage, and frequency of use, and works with the patient to ensure that they are using the drugs appropriately and making any adjustments as needed, including simplifying the patient’s drug regimen and recommending less costly generic versions of expensive brand-name medications to increase affordability. These appointments can be structured as interviews on how the patient is using their medications along with so-called brown bag reviews, in which the patient brings in all of their current medications for the medical professional to review. These reviews allow the patient and medical professional make decisions together to improve the patient’s drug and medical compliance rates and help avoid future treatment, thus reducing the health risks for the patient and medical costs for both patients and taxpayers.

Bibliography

Elliott, Rohan A., and Jennifer L. Marriott. "Standardised Assessment of Patients’ Capacity to Manage Medications: A Systematic Review of Published Instruments." BMC Geriatrics, vol. 9, 2009, p. 27.

Fung, Brian. "The $289 Billion Cost of Medication Noncompliance, and What to Do about It." Atlantic, Atlantic Monthly Group, 11 Sept. 2012, www.theatlantic.com/health/archive/2012/09/the-289-billion-cost-of-medication-noncompliance-and-what-to-do-about-it/262222/. Accessed 10 Jan. 2025.

Jimmy, Beena, and Jimmy Jose. "Patient Medication Adherence: Measures in Daily Practice." Oman Medical Journal, vol. 26, no. 3, 2011, pp. 155-59, doi.org/10.5001/omj.2011.38. Accessed 10 Jan. 2025.

Ownby, Raymond L. "Medication Adherence." Encyclopedia of Counseling, vol. 2, edited by Frederick T. L. Leong, Sage, 2008, pp. 286–88.

Phillion, Matt. "The Impact of Cost on Medication Adherence." PSQH, Patient Safety & Quality Healthcare, 9 May 2022, www.psqh.com/analysis/the-impact-of-cost-on-medication-adherence/. Accessed 10 Jan. 2025.

Sabaté, Eduardo. Adherence to Long-term Therapies: Evidence for Action. WHO, 2003.

Torrey, Trisha. "Why People Are Noncompliant with Treatment." Verywell Health, 31 Mar. 2023, www.verywellhealth.com/adhering-to-treatment-recommendations-2614978. Accessed 10 Jan. 2025.

Watanabe, Jonathan H., et al. "Cost of Prescription Drug-Related Morbidity and Mortality." The Annals of Pharmacotherapy, vol. 52, no. 9, 2018, pp. 829–837. doi.org/10.1177/1060028018765159. Accessed 10 Jan. 2025.