The Functions of the Executive by Chester Irving Barnard

Identification Nonfiction book offering a theory of organizational behavior

Author Chester Irving Barnard

Date Published in 1938

Chester Irving Barnard’s book helped to shape subsequent theories of business and public organizations and the role of executive leadership. It remains in print and is often the starting point for other discussions of organizational theory. In particular, it emphasizes the importance of informal as opposed to formal organization in any consideration of organizational effectiveness.

Barnard spent nearly forty years with American Telephone and Telegraph, culminating in service as the president of New Jersey Bell Telephone Company. In addition, he served on numerous governmental boards. His practical experience was complemented by his association with the theorist George Elton Mayo. Barnard’s work demonstrated the limitations of previous organizational theory, most notably the scientific management school of thought. The Functions of the Executive helped to forge the human relations school of thought, which emphasized the importance of interpersonal relations in any theory of organizational behavior.

Organizational theory prior to Barnard focused on the individual rather than the organization and stressed the use of economic incentives as motivators for human behavior. Drawing on the lessons gained from the Hawthorne experiments, Barnard emphasized that workers were often motivated by more than pay and negative punitive measures. He developed a theory that showed how complex organizations developed and implemented goals in a rational manner that individual did not always follow. Barnard maintained that economic incentives were less important, once a bare minimum was reached, than ideas of group identity and personal satisfaction. This latter point became the foundation for what came to be known as the human relations school of management.

Barnard went beyond earlier theorists who emphasized formal lines of authority in organizations. While accepting that formal authority was important, he indicated that informal relationships in an organization had important influences on how workers behaved. Neglect of informal organization could lead an organization to fail in his view. However, he neglected the possibility that informal relationships could have negative consequences for an organization.

Impact

The Functions of the Executive was not a perfect work. Its extreme functionalism, which indicated that an organization was functional for all involved, missed important aspects of organizational behavior. Nonetheless, the book led to different ways of looking at organizational behavior. Later theorists built on Barnard’s work in constructing better developed theories of organizations.

Bibliography

Perrow, Charles. Complex Organizations. 3d ed. New York: Random House, 1986.

Shafritz, Jay, J. Steven Ott, and Yong Suk Jang, eds. Classics of Organization Theory. 6th ed. Florence, Ky.: Wadsworth/Cengage, 2007.