Guerrilla marketing

Low-budget, unconventional, and interactive, guerilla marketing is a method of promotion that offers an alternative to traditional advertising by instead fostering localized, word-of-mouth buzz. Guerilla marketing projects target a more specific audience than traditional media campaigns, often appealing to younger consumers who are thought to be more receptive to experimental advertising. Guerilla marketers often use online and real-world public space to stage their promotions, attracting the attention of passersby with unusual, sometimes shocking displays. 

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Overview

Throughout the early days of mass media, conventional wisdom held that companies ought to rely on broad advertising campaigns to reach as wide an audience as possible. These promotional efforts often took the form of television commercials, print advertisements, and roadside billboards. Over time, marketers and communication theorists began to call into question the effectiveness of mainstream advertising, as its high-cost model prevented smaller businesses from being competitive, and its prevalence seemed to cause consumer indifference.

Jay Conrad Levinson coined the term “guerrilla marketing” to describe low-cost, unconventional marketing strategies in his 1984 book Guerilla Marketing: Secrets for Making Big Profits from Your Small Business. Levinson advocated for imagination over price tag, claiming that thoughtful, small-scale marketing efforts allow companies to better connect with consumers jaded by an oversaturated media environment. Guerilla marketing shoots for profit size, not sales numbers, and seeks to establish a relationship with the consumer that encourages return business and brand loyalty.

Most discussions of guerilla marketing agreed on certain concepts. The most basic was that a guerilla marketing campaign had to be attention-seeking and attention-getting. No advertising campaign, regardless of how conventional and well-funded it was, could be termed a success if it did not reach a wide audience. Furthermore, even if a message attained the desired reach, a campaign would still underperform if its message was not compelling enough to convince people to complete a transaction for the sponsoring business. Where guerilla marketing differed is that, instead of expensive, mainstream media, it could seek out an unconventional platform for its attention-seeking campaign. Guerilla marketing could also, intentionally, craft a unique message to get the desired audience response. By creating “a buzz” or making the guerilla marketing campaign a topic of conversation, advertisers could reach a wide audience with little additional cost. The impetus for guerrilla marketers, therefore, was to develop marketing methods that were creative and adaptable to change. Platforms of choice could include street graphics, product placement, and unusual events. 

However, marketers also discovered that guerilla marketing, if not executed with the proper tone and planning, can backfire. In 2007, several LED light boards attached to bridge supports in Boston caused a city-wide bomb scare. The light-up placards were part of a guerilla marketing campaign for a film version of the popular late-night television cartoon Aqua Teen Hunger Force. The battery-powered units featured the LED likeness of one of the series’ recurring characters, and drew suspicion from passing motorists and pedestrians who alerted the police, drawing emergency crews and causing the shut-down of roads and public transit stations. In another incident, law enforcement officials in Houston, Texas, issued a ticket over a guerilla marketing stunt in which a fake, fiberglass Mini Cooper automobile was mounted on the side of a building.

The advent of social media has pushed guerilla marketing into the online realm, where marketers often create campaigns designed to go viral. Platforms like Twitter and Facebook are the digital analog of the busy city square—an online public forum where guerilla marketers tap the authenticity and intimacy of social media to capitalize on its word-of-mouth potential.

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