Multi-level marketing (MLM)

Multi-level marketing (MLM) is a business practice in which salespeople, typically independent contractors, sell inventory from a manufacturer to buyers, often within their own social networks. Some of the best-known products sold through MLM programs include cosmetics, health beverages, kitchenware, and weight-loss drugs. In some cases, MLM salespeople earn a commission for every person they recruit to sell the product. If the bulk of their income comes from recruitment rather than sales, the business claiming to be an MLM may in fact be an illegal pyramid scheme, so prospective salespeople must be cautious when signing on with a company.

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Overview

Many people dream of owning their own businesses or otherwise earning income while self-employed. Rather than starting a business from scratch, some individuals choose to sign up with a multi-level marketing (MLM) business. Sometimes known as “network-marketing” or “direct-selling” businesses, MLMs are typically manufacturers of products that pay commissions to salespeople who market and sell those products. Salespeople are generally independent contractors and are thus considered self-employed.

Sales procedures vary between MLMs. In most cases, the salesperson orders a starter set of inventory from the manufacturer for less than the sales price of the items. The salesperson then sells the products and earns a commission for each sale. When the salesperson runs out of inventory, he or she can order more to meet the needs of the buyers. Some MLM programs also allow sellers to operate commission-based online stores, which enable sellers to distribute products to customers without having to store any inventory.

MLMs may sell any kind of product, but some of the most famous companies specialize in cosmetics, cutlery and other kitchenware, and health beverages. As MLMs encourage salespeople to sell products to people within their own social networks, from close friends and relatives to coworkers and casual acquaintances, the selling party has become a popular sales venue for MLM salespeople. At such a party, the salesperson typically presents the products he or she has available and demonstrates their use; when selling cosmetics, for example, the salesperson may give one of the guests a makeover. Guests are then encouraged to purchase from the inventory the salesperson has in stock or to place orders from provided catalogs.

MLMs are legal in the United States, but the Federal Trade Commission (FTC) cautions that some businesses claiming to be MLMs are in fact pyramid schemes, which are illegal. In such cases, participants may earn more money from recruiting additional distributors than from selling products, or they may sell more products to other distributors than they do to the public. The FTC encourages any individual considering a potential career in multi-level marketing to investigate the company thoroughly, paying close attention to its sales strategy, refund policy, and track record.

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