Morale

Morale refers to the degree to which members of a group can continue to believe in the organization or purpose of the group, especially in the face of adversity or criticism. People with high levels of morale are happier and feel that they are contributing to the organization’s goals, while those with low levels of morale are unhappy and often lack interest. High morale usually leads to increased output in the workplace and lower turnover; thus, morale is of interest to workers, business owners, and management.

rsspencyclopedia-20200929-5-185760.jpgrsspencyclopedia-20200929-5-185761.jpg

Overview

Companies have a vested interest in ensuring that morale is high. Good morale boosts worker productivity and increases employee retention. High turnover can be costly, especially in fields where workers with specific skills are in demand. Workers with low morale often are inattentive and make more mistakes, which can be costly.

Morale in the workplace can be influenced by many factors. Studies have found that workers who feel that they have some control over their jobs, such as flexible hours, are happier. Communication is also important. In a large company, individuals may feel that they are not heard. This can be addressed by organizing workers into teams that operate like small businesses within a larger corporation. Regular staff meetings also keep workers engaged and offer opportunities for everyone to suggest improvements. Such engagement has been found to boost morale.

Morale in work settings is often tied to how management operates. When managers recognize individuals’ strengths and allow them to use them, workers are less likely to burn out and can be more productive. Higher morale increases creativity, which can help departments solve or avoid problems more efficiently. Managers who make the workplace rigid and stifle the workers’ voices tend to destroy morale. On the other hand, managers who have good relationships with workers often find that workers are more likely to ask for training or discuss workplace goals and how to meet them.

Morale also influences health. Research has found that workers who are unhappy and not engaged in their work have higher stress levels than happy workers. Stress puts individuals at greater risk of health problems such as heart disease. Unhappy and unhealthy workers are reflected in the bottom line, where a study found that the per-person cost of sick days and lost productivity among unhappy workers was $28,000 in 2010, while sick-day lost-productivity of happy workers was $840 a year. Some workers may not actually be sick, taking days off because they want to avoid the workplace.

Employees can take the initiative to find ways to improve their own morale. Some steps include taking advantage of workplace flexibility if it is offered and finding ways to cope with stress. Stress management might include meditation and exercise. Some employees might benefit from working with a mental health professional to address the causes of stress and find ways to cope with it or reduce its impact.

Bibliography

Dodgen, Charles E. “Morale in the Age of Coronavirus.” Psychology Today, 30 May 2020, www.psychologytoday.com/us/blog/simple-lessons-better-life/202005/morale-in-the-age-coronavirus. Accessed 30 Sept. 2020.

Hearn, Stuart. “7 Reasons to Care About Employee Morale.” TLNT, 7 Oct. 2019, www.tlnt.com/124997-2/#:~:text=Good%20morale%20improves%20office%20relationships,between%20employees%20and%20with%20management. Accessed 30 Sept. 2020.

Hyder, Shama. “4 Practical Ways to Boost Your Team’s Morale.” Forbes, 29 Sept. 2020, www.forbes.com/sites/shamahyder/2020/09/29/4-practical-ways-to-boost-your-teams-morale/#19f85e104ee7. Accessed 30 Sept. 2020.

Jenkins, Jill. “3 Simple Methods to Improve Teacher Morale.” Edutopia, 13 Apr. 2017, www.edutopia.org/discussion/3-simple-methods-improve-teacher-morale. Accessed 30 Sept. 2020.

Kappel, Mike. “How to Boost Workplace Morale at Your Business.” Forbes, 31 May 2017, www.forbes.com/sites/mikekappel/2017/05/31/how-to-boost-workplace-morale-at-your-business/#5fe479b4a7b7. Accessed 30 Sept. 2020.

Novotney, Amy. “Boosting Morale.” American Psychological Association, Dec. 2010, www.apa.org/monitor/2010/12/morale. Accessed 30 Sept. 2020.

Regan, Rea. “11 Effective Ways to Boost Employee Morale in 2020.” Connecteam, 1 Sept. 2020, connecteam.com/boost-employee-morale/. Accessed 30 Sept. 2020.

Ussishkin, Daniel. Morale: A Modern British History. Oxford UP, 2017.