Johari Window

The Johari window is a process used in group dynamics to assist individuals with their interpersonal leadership skills. It was developed in 1955 by Joseph Luft and Harry Ingham to determine how team members work together in a group environment by exploring each others’ personality traits as described by each member him or herself and by the other group members. The exercise involves choosing traits from a list of key words that individuals would use to describe themselves and others. The Johari window has been shown to be effective in team-building exercises where team cohesion depends on open and honest communication.

89550594-58349.jpg

Overview

The Johari window is graphically represented by four quadrants, each representing a dimension of a person’s character. These quadrants are: known to self, not known to self, known to others, and not known to others. As a professional development and team-building tool, this technique is highly effective in ascertaining which experiences, attitudes, beliefs, and understandings an individual shares with others and which the individual does not.

In the first quadrant of the Johari window, individuals assess what is "open" and known to him- or herself and others. In this quadrant, participants examine their personal likes and dislikes, public work history, attitudes, and beliefs as a method of fostering communication. This quadrant is generally superficial, allowing others to view those areas of self that are chosen to be shared in a public or group context.

The second quadrant examines the "hidden" nature of self: those qualities, beliefs, attitudes and feelings that are known to self but not to others. Maintaining a façade in interpersonal relationships, particularly those relationships required in team building, contributes to dysfunctional teams and toxicity in organizational culture.

Quadrant three, known as the “blind spot,” represents sections of self that are not known to the individual, but are known to others. For example, leaders may not recognize the extent to which peers interpret their actions as either supportive or unsupportive. A person’s lack of knowledge about his or her blind spot may hinder the effectiveness and growth of professionals in an organizational context.

Quadrant four, referred to as “unknown,” is indicative of those traits, beliefs, and attitudes that are not known to the individual or to others. It is in this quadrant that individuals fail to respond to innate attributes that may either foster or hinder professional growth and success. By refusing to acknowledge those inner attributes or traits, individuals often resort to fearing the unknown and resisting change. These actions prohibit growth and detract from leadership possibilities.

When using the Johari window exercise in group training, individuals select terms from a group of adjectives to describe attitudes and beliefs in each of the four quadrants represented in the window. Participants in the exercise use this process to assess their personality as well as the personality of others in the group. As these traits are grouped into the quadrants, individuals are provided with an inner view of their personality with key input from members outside of their general locus of control. As an effective tool of assessing an individual’s growth and psychosocial awareness, participants using the Johari window become more effective in interpersonal relationships as well as in developing a more accurate analysis of how they view themselves and how others view them.

Bibliography

Akewukereke, M. A., and I. S. Olukayode. “Application of Johari Window Theory to Understanding Librarian’s Changing Roles as Information Providers.” Library Philosophy and Practice. Digital Commons, at the U of Nebraska–Lincoln,2008.Web. 12 Aug. 2013.

Berney, Catherine. The Enlightened Organization: Executive Tools from the World of Psychology. London: Kogan, 2014. Print.

Chang, Wei-Wen, et al. “Exploring the Unknown International Service and Individual Transformation.” Adult Education Quarterly 62.3 (2012): 230–51. Print.

Fielding, M. L., and F. Du Plooy-Cilliers. Effective Business Communications in Organisations: Preparing Messages That Communicate. Lansdowne: Juta Academic, 2014. Print.

Gallrein, Anne-Marie B., et al. “You Spy with Your Little Eye: People Are ‘Blind’ to Some of the Ways in Which They Are Consensually Seen by Others.” Journal of Research in Personality 47 (2013): 464–71. Print.

Gibson, Margaret F. “Opening Up: Therapist Self-Disclosure in Theory, Research, and Practice.” Clinical Social Work Journal 40.3 (2012): 287–96. Print.

Lopez, Samuel De Victoria. “The Johari Window.” Psych Central.com. Psych Central, n.d. Web. 9 Aug. 2013.

Lowy, Alex, and Phil Hood. “Johari Window,” The Power of the 2 x 2 Matrix: Using 2 x 2 Thinking to Solve Business Problems and Make Better Decisions. San Francisco: Jossey, 2004, 255. Print.

Luft, Joseph, and Harry Ingham. “The Johari Window: A Graphic Model of Awareness in Interpersonal Relations.” NTL Reading Book for Human Relations Training, Arlington: NTL Inst., 1982, 32–34. Print.

Reece, Barry L. “The Johari Window: A Model for Self-Understanding.” Effective Human Relations: Interpersonal and Organizational Applications. Mason: South-Western, 2013, 166–69. Print.

Shenton, Andew K. “Viewing Information Needs through a Johari Window.” Reference Services Review 35.3 (2007): 487–96. Print.

Wilson, Carol. Performance Coaching: A Complete Guide to Best Practice Approaches. London: Kogan, 2014. Print.