Stakeholder analysis

Stakeholder analysis is an important part of stakeholder management business practices. The primary objective of stakeholder management is for an organization to create and maintain positive relationships with its stakeholders. This is accomplished through the strategic management of stakeholder expectations and objectives. Stakeholder analysis identifies the individuals or groups who may be affected by a proposed action by examining what stakeholders want or need, as well as their concerns, authority, relationships with each other, and interfaces. Once this information has been identified, an assessment is made regarding how to address stakeholder interest in a proposed project, policy, or other business action.

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Overview

A stakeholder is an individual or group that has interest in or actively supports a business or other organization. Stakeholders include customers, employees, investors, trade unions, and any others who are connected to the organization in some way. The stakeholder both affects and is affected by the business. Their participation and support of a project are crucial to that project’s success; without the stakeholder, corporations in particular would not be able to exist.

A number of steps are involved in stakeholder analysis for each project. Typically, all stakeholders must first be identified. Next, the needs of each stakeholder are documented. Stakeholder interest or influence is then assessed before stakeholder expectations may be managed. With this analysis available as a guide, the project is then implemented. Once implemented, the project’s status is periodically reviewed, and the process of stakeholder analysis begins again.

Stakeholder analysis helps identify people who may be affected by the project, the key individuals for information distribution during project execution, and groups that should be encouraged to participate in the project at its various stages. Analysis also helps identify communication-planning and stakeholder-management strategies, potential issues that could interrupt the project or prevent it from achieving success, and ways to avoid or reduce potential negative impacts and negative stakeholders. Engaging stakeholders from the beginning means that they will more likely support the project throughout its life cycle and that their influence can help project leaders obtain important resources for the project’s success. Stakeholder influence will also help project leaders more accurately predict how people will react to the project and plan for positive reactions and support.

Stakeholders may be engaged throughout a project’s cycle, both in the management of their expectations and in getting them actively involved. They are key to a project’s continuation and completion, though this does not necessarily mean that stakeholders guarantee a project’s success. Nevertheless, stakeholder analysis is a learning opportunity for both the project team and its stakeholders. Individuals or groups are able to express their issues with a project and their ideas to improve it, which in turn enables risks to be identified and responses to these risks to be planned. With enhanced responsibilities, each party is held accountable, thus making it crucial for all parties to work toward the project’s successful completion. If any part of the project fails, stakeholders and project initiators have both learned how to avoid the same problems next time.

Bibliography

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