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Introducing Our EBSCO FOLIO Experts: FOLIO Customer Account Specialists (CASs)  — Video

Get to know our FOLIO Customer Account Specialists) who support your library in this video with Robert Cronk. Robert discusses how the team collaborates with both the libraries and internal…

Introducing Our EBSCO FOLIO Experts: Library Service Engineers (LSEs)  — Video

Gain insights into the essential role our Library Services Engineers play during EBSCO FOLIO migrations. Carolyn Clini covers the responsibilities of the team and how they liaise between…

Introducing Our EBSCO FOLIO Experts: Implementation Project Managers (IPMs)  — Video

Discover how our Implementation Project Managers support various EBSCO products that integrate with EBSCO FOLIO. Christine Story walks through how her team serves as a single point of contact…

Introducing Our EBSCO FOLIO Experts: Trainers  — Video

Learn from Allyson Zellner how EBSCO’s Trainers provide comprehensive training to libraries to help with successful EBSCO FOLIO implementations. She discusses the collaborative process…

Introducing Our EBSCO FOLIO Experts: Data Migration Implementation Consultants (Data ICs)  — Video

Explore the role of Data Implementation Consultants in ensuring smooth data migrations to EBSCO FOLIO. Jesse Jensen discusses the steps his team takes from dress rehearsal through go-live,…

Introducing Our EBSCO FOLIO Experts: Project Management Implementation Consultants (PM ICs)  — Video

Hear from Anya Arnold about the essential responsibilities of the EBSCO FOLIO Implementation Consultants and the processes involved in an EBSCO FOLIO implementation. This video explains how…