Pluralistic ignorance

Pluralistic ignorance is a term psychologists and sociologists use when an individual has a mistaken impression of the viewpoints and beliefs of others in his or her social, political, or occupational group. The individual usually holds different beliefs in private but thinks they are the only one who feels this way. In some cases, so many members of the group privately hold different beliefs that the actual beliefs held by the group differ from the perceived beliefs. When the beliefs are significantly different, the individual members are said to have pluralistic ignorance about the group's beliefs. These dynamics can be a factor in many situations. For example, children observing another child being bullied may not help because they think the others in the group agree with what is going on and fear their reaction.

Background

Pluralistic refers to a situation where two systems of thoughts, beliefs, or principles exist at the same time. The term pluralistic ignorance addresses the idea that there are two belief systems at work in a group, but the individuals in the group are not aware of this.

The concept of pluralistic ignorance originated in the work of American psychologists Floyd Allport and Daniel Katz. Allport and his student, Katz, coined the term in 1931 to apply to their research about how individuals function in a group. They observed that people sometimes hold a mistaken understanding of the values and beliefs held by other members of a group to which they belong. It was discovered that if the individuals were surveyed about their beliefs, they would give answers that differed from those held by the group. The answers they gave in surveys also differed from how they acted in the group. These individuals' misperception of the values and beliefs held by the group would often cause them to act in opposition to their own beliefs because they feared the reaction of others.

Overview

Examples of pluralistic ignorance can be found everywhere people form groups. In a classroom, it can be seen in the student who has a question but does not ask it because no one else is asking questions. Because no one else asks questions, the student assumes that everyone understands the subject matter when the odds are that other students also have questions. In an office, an employee who tells racist jokes may make everyone feel uncomfortable. However, no one says anything to him because the silence of the others makes it seem like they are okay with what he says, and no one wants to be the first to speak up.

Experts who study social behavior identify situations of pluralistic ignorance by polling individual members of a group about their personal beliefs and about the group's beliefs. The results for the individuals are averaged for both individual beliefs and the perceived beliefs and values of the group. Significant differences between what individuals say they believe and what they think the group believes indicate pluralistic ignorance is at work.

Sometimes, the consequences of pluralistic ignorance are relatively small. For example, a student who does not ask a question in class can find other ways to get the information needed. Other times, the consequences can be significant. Pluralistic ignorance is part of the bystander effect when people observe a crime or medical emergency and do nothing to help when there is a group of people present.

Studies have repeatedly shown that when a person thinks they are the only one aware of a situation, the person will act. For instance, a person walking down the street who encounters someone who is hurt will likely do something to help. However, when there are multiple people present, it is less likely that anyone will do anything. A person who is hurt and lying along the side of a busy street is less likely to be helped because people are reluctant to act in a manner that is different from the way the group is behaving.

Murders, rapes, and other crimes have occurred in front of witnesses who did not intervene because everyone assumed someone else would act. The extent to which some high-profile sexual harassment situations spread has been blamed on pluralistic ignorance; many people knew what was going on, but no one took any action to stop it because everyone assumed it must be okay if others did nothing about it. Experts say these situations arise even when people are very opposed to the behavior, simply because they believe the group's values to be different from their own.

Sometimes, public opinion and group decision-making seem to take a drastic and unexpected swing. Experts say that pluralistic ignorance can be at work in these situations as well. Once one person or group speaks up or takes action, this makes it seem safe for others to come forward as well. In this case, many people may be unwilling to act against what they see as the group's opinion. As soon as it becomes clear that not everyone holds that opinion, people feel more willing to share their real beliefs.

The idea of looking for a group consensus before acting is key to the concept of pluralistic ignorance. It is human nature to look to others for clues about how to act, especially in unfamiliar situations. When others appear to be accepting what is in front of them or to be unconcerned about a situation, individuals are less likely to behave in a manner that differs from the group. Experts say that the way to combat the negative effects of pluralistic ignorance is for individuals to be willing to trust their own instincts and remain true to their own beliefs even when others seem to be in opposition.

Pluralistic ignorance can also affect situations in another way. Sometimes, people act as if they agree with a group by expressing opinions and taking one stand on a position publically while privately holding another opinion. Some experts believe this manifestation of pluralistic ignorance may have been behind the polls that showed Hillary Clinton winning in the 2016 election. In the face of negative news coverage about then-candidate Donald Trump, people may have been unwilling to admit publically that they favored his platform and were planning to vote for him. Their public answers may have differed from their actions in the voting booth, and some experts believe this aspect of pluralistic ignorance may have skewed pre-election polling in Clinton's favor. A similar situation may have also occurred in the 2024 presidential election as well, with polls showing Vice President Kamala Harris leading Trump, only for her to be defeated.

Bibliography

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