As part of EBSCO FOLIO Services, each library is provided with a lead implementation consultant, with whom the institution can work to design and execute an appropriate project plan. FOLIO Services Consultants are located in regions around the world and provide services in multiple languages.
Most importantly, they have experienced implementations both from the client and the vendor perspective. They have first-hand knowledge of what it takes for an implementation process to happen smoothly and for clients to be satisfied with the results. The team consists of librarians and veteran ILS consultants who have led the implementation of various systems across large consortia and libraries.
Your library will be assigned a lead FOLIO Services Consultant who will be backed and supported by the experience, knowledge and assistance of the entire EBSCO FOLIO Services Consulting team.