Wielding two decades of domain thought leadership, Mo serves as EBSCO’s head of Globalization. He sees to it that customers’ complex and evolving linguistic, cultural and regulatory requirements get sensibly factored into EBSCO’s SaaS product value stream, for optimal international usability. Prior to joining EBSCO, Mo was consistently entrusted by tech startups and Fortune 500s, to devise effective global growth strategies, and lead cross-cutting transformations and accelerated Localization Capability Maturity journeys—including ICIMS, General Motors, cxLoyalty (JPMorgan Chase). Mo earned his Executive MBA in International Business from The Georgetown University's McDonough School of Business.